Terms and Conditions

Terms and Conditions for Man and Van South Lambeth

These Terms and Conditions set out the basis on which Man and Van South Lambeth provides man and van, removal, delivery, and related services within the United Kingdom. By making a booking or using our services, you agree to be bound by these Terms and Conditions. Please read them carefully before placing a booking.

Definitions

In these Terms and Conditions, the following words have the meanings set out below:

Customer means the person, firm, or organisation requesting the services.

Services means any man and van, removal, collection, delivery, packing, loading, unloading, or related services provided by Man and Van South Lambeth.

Goods means the items that are to be moved, transported, or handled in the course of the services.

Vehicle means any vehicle used by us to provide the services.

Contract means the agreement between the customer and Man and Van South Lambeth incorporating these Terms and Conditions.

Scope of Services

Man and Van South Lambeth provides man and van and removal services for domestic and commercial customers. This includes, but is not limited to, collection and delivery of household items, office furniture, and personal belongings, within South Lambeth, the surrounding areas, and to other locations within the UK, as agreed at the time of booking.

The precise scope of the services, including the number of staff, size of vehicle, date, time, and collection and delivery addresses, will be agreed during the booking process and confirmed by us.

Booking Process

All bookings must be made in advance. A booking is made when you provide all requested details, including collection and delivery addresses, access information, approximate inventory, preferred date and time, and any special requirements.

We may provide an estimate or quotation based on the information you supply. It is your responsibility to ensure that all information provided is complete and accurate. If the information is incomplete or incorrect, we reserve the right to adjust the price, amend the booking, or decline to proceed with the services.

A booking is only confirmed when we explicitly accept it. We may refuse any booking at our sole discretion, including where we believe the work cannot be completed safely, lawfully, or with the resources available.

Where applicable, we may require a deposit or pre-payment to secure the booking. If a deposit or pre-payment is required, the booking will not be confirmed until it has been received by us in cleared funds.

Customer Obligations

You must ensure that:

Access is available at the collection and delivery addresses, including any required parking permissions or permits.

The goods are properly packed and ready for loading at the agreed time, unless we have agreed to provide packing services.

Any fragile or high-value items are clearly identified and, where necessary, appropriately protected.

All goods to be moved are owned by you or you have the full authority of the owner to enter into this contract.

Nothing to be moved is illegal, dangerous, explosive, corrosive, perishable, or otherwise prohibited by law or unsuitable for transport.

You or your representative must be present during collection and delivery to supervise the work, direct the placement of goods, and check that nothing is left behind. If you or your representative are not present, we will proceed on the basis of our reasonable judgement and shall not be liable for any loss resulting from this.

Service Charges and Payments

Our charges may be based on hourly rates, fixed quotations, or a combination of both, as communicated at the time of booking. Charges may take into account factors such as distance, volume and weight of goods, access conditions, number of staff required, and any additional services requested.

Unless otherwise agreed in writing, payment is due upon completion of the services on the day of the move. For some bookings, we may require full or partial payment in advance.

We accept the payment methods notified to you at the time of booking. All payments must be made in pounds sterling.

If payment is not made when due, we reserve the right to charge interest on any overdue amount at the statutory rate and to recover any reasonable costs incurred in pursuing the debt. We may also withhold or suspend services, or retain goods until payment is received in full.

Where the actual work undertaken differs from the original booking, including extended time, additional items, or changes to the agreed route or addresses, we may adjust the final charge accordingly.

Price Adjustments

We may adjust the agreed price if:

The information you supplied at the time of booking was inaccurate or incomplete.

Additional services are required that were not originally agreed.

Access at collection or delivery is substantially more difficult than described, requiring additional time, staff, or equipment.

Delays occur which are outside our control, including but not limited to waiting for keys, traffic incidents, or restrictions on access imposed by third parties.

Any such adjustments will be calculated using our standard rates and will be payable in addition to the original estimate or quotation.

Cancellations and Amendments

You may cancel or amend your booking by giving us notice as early as possible.

If you cancel more than 48 hours before the scheduled start time, no cancellation fee will normally be charged, unless a specific non-refundable deposit or pre-payment has been agreed.

If you cancel within 48 hours of the scheduled start time, we may charge a reasonable cancellation fee to cover lost bookings and administrative costs.

If you cancel on the day of the move or after we have arrived at the collection address, we reserve the right to charge up to 100 percent of the agreed price.

Any amendments to the booking, such as a change of date, time, addresses, or scope of work, are subject to availability and may result in a revised price. We are not obliged to accept any requested amendment.

We may cancel or reschedule the services if unavoidable circumstances arise, including but not limited to unsafe working conditions, severe weather, vehicle breakdown, staff illness, or legal restrictions. In such cases we will endeavour to offer an alternative date or time. Our liability in these circumstances is limited to the return of any pre-payments made for services not provided.

Delays and Waiting Time

While we will use reasonable efforts to adhere to agreed times, all arrival and completion times are estimates only. We are not liable for delays caused by circumstances outside our reasonable control, including traffic, road closures, accidents, or actions of third parties.

If we are kept waiting or are unable to start work at the scheduled time for reasons within your control, we may charge waiting time at our standard hourly rates.

Parking and Access

You are responsible for arranging suitable parking for our vehicle at both collection and delivery addresses and for any parking permits or permissions required.

Any fines, penalties, or charges incurred due to inadequate parking arrangements, loading restrictions, or unlawful parking, where this arises from your instructions or failure to arrange appropriate parking, may be added to your bill.

You must ensure that access routes, stairs, lifts, and doorways are safe and suitable for moving your goods. We are not responsible for delays or failure to move particular items where access is inadequate or unsafe.

Customer Responsibilities for Packing and Protection

Unless we have expressly agreed to provide packing services, you are responsible for ensuring that goods are properly packed, secured, and labelled. Fragile items such as glass, mirrors, electronics, and artwork must be adequately protected.

We may decline to move items that, in our reasonable opinion, are insufficiently packed or could pose a risk to staff, the vehicle, or other goods. If you insist on such items being moved, this will be at your own risk and our liability for any resulting damage will be excluded.

Excluded Items

We do not carry the following items unless previously and expressly agreed in writing:

Hazardous materials, explosives, flammable substances, or compressed gases.

Illegal items, including contraband, unlawfully obtained goods, or items prohibited under applicable law.

Animals, plants that may be restricted by regulations, or perishable goods.

Cash, jewellery, precious metals, valuable documents, or items of exceptional value such as fine art or antiques.

If any such items are moved without our knowledge, we will not be liable for any loss, damage, or consequences arising from their carriage, and you will indemnify us for any resulting claims, fines, or penalties.

Liability for Loss or Damage

We will take reasonable care in handling and transporting your goods. Our liability for loss of or damage to goods arising from our negligence or breach of contract is limited.

We will not be liable for any loss or damage that occurs:

As a result of your failure to pack adequately or protect items.

Due to inherent defects, weaknesses, or pre-existing damage in the goods.

Because of atmospheric or climatic conditions such as dampness, mould, or temperature changes.

Where items were moved against our advice or without our knowledge.

We are not liable for any consequential or indirect loss, including loss of profits, loss of use, loss of amenity, or emotional distress, whether arising from damage, delay, or non-delivery.

Our total liability for any claim or series of related claims shall not exceed the lower of the cost of repair or replacement of the goods or a reasonable limit in line with typical man and van services in the UK. If you wish to arrange additional insurance for your goods, you should do so independently.

You must notify us in writing of any loss or damage as soon as reasonably practicable and in any event within seven days of completion of the services. We may, at our option, repair or replace damaged items or offer a reasonable payment in settlement of any valid claim.

Damage to Property

We will use reasonable care to avoid damage to property during the move. However, we are not liable for:

Damage to walls, floors, doors, or fixtures where access is restricted and moving the item could not reasonably be achieved without some risk of damage, and you have agreed for us to proceed.

Damage arising from the moving of items over or through unsafe or unsuitable access areas.

Damage or loss where you or your representative have assisted with carrying, loading, or unloading.

Waste Regulations and Disposal

We operate in accordance with applicable UK waste and environmental regulations. We are not a general waste disposal company and will only dispose of items where agreed as part of the services and in compliance with relevant laws.

We will not remove or dispose of hazardous, prohibited, or regulated waste, including but not limited to chemicals, asbestos, medical waste, fuel, or electrical items requiring specialist disposal, unless specifically authorised under relevant licences.

Where we agree to remove unwanted items, they will be taken to appropriate facilities such as recycling centres or authorised transfer stations. Additional charges may apply for disposal services, particularly for bulky or regulated items.

You must not request us to dispose of any items unlawfully or in a way that breaches UK waste regulations. If you do so, we may refuse to proceed and may terminate the contract. You will be responsible for any fines, penalties, or claims arising from your failure to comply with waste laws.

Insurance

You are strongly advised to maintain sufficient insurance cover for your goods during removal and transit, particularly for high-value items. Our charges do not include comprehensive insurance cover for your goods unless this is expressly agreed in writing.

Complaints

If you are dissatisfied with any aspect of our services, you should raise the issue with our representative as soon as possible so that we have an opportunity to address your concerns. If the matter is not resolved at the time, you should notify us in writing within seven days, providing full details of the complaint.

We will investigate any complaint and may request additional information or evidence in order to assess the matter fairly. We will aim to respond within a reasonable time and, where appropriate, may offer a remedy in accordance with these Terms and Conditions.

Force Majeure

We are not liable for any failure or delay in performing our obligations where such failure or delay is caused by events beyond our reasonable control, including but not limited to extreme weather, natural disasters, war, civil unrest, strikes, epidemics, fuel shortages, road closures, or government restrictions.

Termination

We may terminate the contract immediately if you breach these Terms and Conditions, fail to make payment when due, provide false or misleading information, or request us to act unlawfully or in a way that compromises safety.

Upon termination, you will be liable for all charges incurred up to the date of termination and for any additional costs reasonably incurred by us as a result.

Data Protection and Privacy

We collect and use personal information such as names, addresses, and contact details solely for the purpose of providing our services, managing bookings, and handling payments and queries. We will handle personal information in accordance with applicable UK data protection laws and will not sell or disclose your details to third parties except where necessary to provide the services or where required by law.

Governing Law and Jurisdiction

These Terms and Conditions and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with the laws of England and Wales.

The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms and Conditions or their subject matter.

General Provisions

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

No variation of these Terms and Conditions shall be binding unless agreed in writing. Any failure or delay by us in enforcing any right or provision under these Terms and Conditions shall not constitute a waiver of that right or provision.

These Terms and Conditions represent the entire agreement between you and Man and Van South Lambeth in relation to the services and supersede any prior statements or representations, whether written or oral.



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Hire Our Easy and Convenient Man and Van South Lambeth!

If you are interested in learning more about our fantastic man and van moving solutions and excellent deals then do give us a ring today! We make relocating simple and are able to successfully handle all types of small or larger moves in a practical and efficient way, so as not to cause you any hassle! Make sure that you do not miss out on our man and van South Lambeth – get a free quote online now or get in touch for a free estimate!

Transit Van 1 Man 2 Men
Per hour /Min 2 hrs/ from £60 from £84
Per half day /Up to 4 hrs/ from £240 from £336
Per day /Up to 8 hrs/ from £480 from £672

Contact us

Company name: Man and Van South Lambeth Ltd.
Opening Hours:
Monday to Sunday, 07:00-00:00

Street address: 27 Westow St
Postal code: SE19 3RY
City: London
Country: United Kingdom

Latitude: 51.4186920 Longitude: -0.0823360
E-mail:
[email protected]

Web:
Description: South Lambeth, SW8 relocations are the best, when they are done by our excellent man with van specialists. Hire our services by a single call.
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